Compliance with the Privacy Act

We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). These principles guide how we collect, use, disclose, store, secure, and dispose of your Personal Information. For more information about the APPs, visit the Office of the Australian Information Commissioner’s website.

What is Personal Information, and Why Do We Collect It?

Personal Information refers to data or opinions that identify you. Examples include your name, address, email, and phone number. We collect this information through various means, including interviews, correspondence, phone calls, emails, and our website. We may also gather information from third-party sources, publicly available information, or cookies.

We collect Personal Information for the primary purpose of delivering services to you, offering information to our clients, and conducting marketing activities. You can unsubscribe from our mailing or marketing lists at any time by contacting us in writing. When appropriate, we will explain why we are collecting your information and how we plan to use it.

Sensitive Information

Sensitive information, as defined by the Privacy Act, includes details about an individual's racial or ethnic origin, political opinions, religious or philosophical beliefs, and health records. We only use sensitive information:

• For the primary purpose for which it was collected
• For secondary purposes directly related to the primary purpose
• With your consent or as required by law

Collection of Information from Third Parties

Where practical, we will collect your Personal Information directly from you. However, we may occasionally receive information from third parties. In such cases, we will take reasonable steps to ensure you are aware of the information provided to us.

Disclosure of Personal Information

Your Personal Information may be shared under the following circumstances:

• With third parties where you have consented to the disclosure
• When required or authorised by law

Security of Personal Information

We store your Personal Information securely to prevent misuse, loss, unauthorised access, modification, or disclosure. When no longer needed for its original purpose, we will take reasonable steps to destroy or de-identify your Personal Information. However, some information will be retained in client files for a minimum of seven years.

Access to your Personal Information

You can request access to the Personal Information we hold about you and request corrections if necessary. To do so, please contact us in writing. While we do not charge a fee for access requests, an administrative fee may apply for copies of your information. To protect your privacy, we may ask for identification before releasing the requested details.

Keeping Your Information Up-to-Date

It’s important to us that your Personal Information is accurate and up-to-date. Please inform us as soon as possible if any of your details change, and we will update our records accordingly.

Policy Updates

This Privacy Policy may be updated periodically and will always be available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

Contact Information

If you have any questions or complaints regarding our Privacy Policy, please contact us at:

Garden City Plastics
10 EJ Court (off Assembly Drive)
Dandenong South, Victoria 3175 
Australia
info@gardencityplastics.com
Ph: 1300 695 098